Business Support Officer

 

Application Deadline: 2nd May 2024

Shortlisting Date:  3rd May 2024

Interview Date:  6th May 2024

Interview Type: Face to face

 

 

An exciting opportunity has arisen to work in our Special Educational Needs Business Support Team to enhance and expand our SENSO team who are responsible for seeking and collating advice to inform Education and Health Care Plans (EHCP) for the young people in Stockport with special educational needs.

 

This is a key role as the process has statutory timescales and the Business Support Team play a key role in making sure that these timescales are adhered to.  The team you will be joining are a skilled and experienced team and although a knowledge EHCPs would be an advantage, it is not essential as full training will be given with ongoing support.

 

 

We expect staff recruited at scale 4 to be hard-working, well-organised and to work well as part of a team. You will have a commitment to providing a high standard of customer service, with strong organisational and interpersonal skills. You will be able to empathise and be sensitive to the needs of the people using our services. You will have previous experience of dealing with customers and be able to prioritise your own workload.

 

You should be proficient in working with standard office IT applications including MS Office and with training be able to navigate in-house case management systems to retrieve and record information. 

 

 

The SEN Business Support Team provide a professional and essential part in the delivery of EHCPs for some of Stockport’s most vulnerable residents.  We work closely with the plan writers and other professionals who are part of the EHCP process.

 

This is a good opportunity to work with services across the Council and we support hybrid working.

 

If you think you have the skills, enthusiasm and experience to fulfil such an important role and would like the opportunity to make a real difference, please see the more detailed Job Profile and Job Booklet which will tell you more about what it is like to work in Business Support.

 

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do. 

 

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

 

Follow our recruitment team on Twitter and Facebook for updates on our vacancies and recruitment events. Find out more about our ambitious team at Stockport Council Join us as part of #TeamStockport!

 

Job Profile